Contact information

Contact Information

Last updated: September 22, 2026

At AVAPOW, we are committed to providing exceptional customer care. For all your product questions, order inquiries, warranty registration, and after-sales support, please reach out to our team using the contact details below.

Customer Support Details

Brand: AVAPOW
Customer Support Email: shopify@avapow.shop / services@avapow.shop
Toll-Free Phone: 1 888 988 0115
Customer Care Hotline: +86 186 6519 0841
Official Website: avapow.shop

Support Inquiries & Services

Our customer support team is available to assist you with:

  • Product specifications, operation instructions, and recommendations;
  • Order status, tracking, and delivery updates;
  • Warranty claims, product registration, and technical troubleshooting;
  • Return, exchange, and refund requests in accordance with our store policies.

Business Hours & Response Time

Our support representatives review inquiries Monday through Friday. We strive to respond to all email messages within 24 to 48 business hours.

  • Footer bottom image
  • American Express
  • Apple Pay
  • Cartes Bancaires
  • Diners Club
  • Discover
  • Google Pay
  • JCB
  • Maestro
  • Mastercard
  • Union Pay
  • Visa